Alien Dartboards. Like 'em? Hate 'em?

We just installed 4 brand new Alien brand dartboards at the VFW. I've been hearing good and bad comments about them. Everyone loves how bright they are they are easy to see, but a few people are complaining about bounce outs. I just told them to throw the darts harder! Has anyone had any experience with these boards? They are new to me and if they are going to be a problem I will stop buying them. Personally, the one that I shot on was great, I had a few bounce outs, but it was the way my dart hit the board and not the board itself. Let me know what you think?